Cancellation & Refund

Refund policy
We have a 7-day return/exchange policy, which means you have 7 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact us at Care.thesnout@gmail.com +91 97110 05354). Please note that returns will need to be sent to the following address: [Showroom: 70, GT Karnal Road, SSI Indl. Area, Jahangir Puri, Metro Station, North Delhi, Delhi-110033]
 
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 
You can always contact us for any return questions at Care.thesnout@gmail.com.
 
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
 
 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we approved your return, please contact us at Care.thesnout@gmail.com.